How are your retention efforts coming? It's so important to be thinking long-term when it comes to retention and building these practices into your family's experience.
These key strategies will not only allow you to gain insight into your families, they will help you shape their experience and ultimately attract them to stay.
1. Find out why your families chose you
2. Reaffirm their decision
3. Create a personalized experience
4. Regularly checking in and outweighing negative experiences with more positive ones
What do you to retain the families you love? I'd love to hear from you! Connect with me on LinkedIn!