“The process of exceeding a customer's expectations to create a positive customer experience with your product or brand to improve loyalty.” - Hubspot

“Surprise and Delight” is actually a psychological principle. It’s human nature to want to reciprocate when...

Hello there, 

• Are you in the midst of admissions and enrollment right now? 
• Are you trying to get more families in your school? 
• Are you figuring out how to hold open houses and other events virtually and in-person? 

If you're asking these questions right now, you've come to...